NCW Apps treats the protection of your personal data as its highest priority. This Privacy Policy clearly sets out what data we collect, why we collect it, and how we keep it secure.
All data is protected with 256-bit encryption.
Your data is never sold or shared
You can request deletion of your data at any time.
When you use NCW Apps, we collect certain information needed to provide you with the best experience and keep your account secure. This Privacy Policywe transparently explain what data is collected and why.
We collect data in two ways: first, what you provide directly — such as your name, mobile number, or payment details during registration. Second, information collected automatically — such as browser type, IP address, and usage patterns.
| Data Type | Example | How We Collect Data |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing |
| Device Information | IP address, browser, OS, device model | Automatic |
| Usage Data | Page visits, betting history, login timestamps | Session Tracking |
We never store your password in plain text. Passwords are always encrypted using a strong hashing algorithm.
NCW Apps uses your data only for specific, legitimate purposes. We never use your personal information unnecessarily or sell it to third parties. In this Privacy Policy Each use of your data in accordance with this policy is clearly outlined below.
NCW Apps uses cookies and similar tracking technologies to enhance your experience on our website and app. Cookies are small text files stored in your browser or device. They keep your login session active and help deliver a personalised experience.
You can disable cookies at any time through your browser settings. Please note that doing so may affect certain platform features.
NCW Apps retains your data only for as long as necessary. All data is kept while your account is active. After account closure, certain data may be retained for a specified period to meet legal and regulatory requirements.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | Up to 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Support Conversations | 2 Years |
| Session & Log Data | 1 Year |
NCW Apps does not sell your personal data to any third parties. In limited circumstances, specific data may be shared with trusted partners to deliver our services — always under strict confidentiality agreements.
All third-party partners of NCW Apps are Privacy Policy and are required to comply with international data protection standards.
NCW Apps is an international platform. In some cases, your data may be stored or processed on servers outside Bangladesh. For any such transfers, we always follow international data protection standards and ensure adequate safeguards are in place in the destination country.
NCW Apps believes every user should have full control over their personal data. This Privacy Policy you have the following rights, which you may exercise at any time.
To exercise these rights support@ncwapps.comvia email or reach us through Live Chat. We typically respond within 30 days.
NCW Apps services are strictly for users aged 18 and above. We never knowingly collect data from minors. If we become aware that a child's data has been collected, it will be deleted immediately.
If you suspect a minor is using NCW Apps, please notify our support team immediately. We will take swift action.
NCW Apps uses industry-leading technical measures to protect your data. Our security infrastructure is regularly audited and updated by independent third parties.
NCW Apps reserves the right to update this Privacy Policy reserves the right to make changes. When updates are made, the revision date on this page will be updated, and users will be notified of any significant changes.
This Privacy Policy If you have any questions about our Privacy Policy, wish to access or delete your data, or have any concerns, please get in touch. Our dedicated privacy team is available 24/7, seven days a week.
We don't just say it — we prove it. Your privacy is our top priority.
Every transaction and personal detail is secured with 256-bit AES encryption — one of the most secure encryption methods in the world.
NCW Apps will never sell your personal data to third parties. Your information is used solely to provide our services.
Our systems are regularly audited by independent cybersecurity experts. Any vulnerabilities identified are addressed promptly.
SMS-based Two-Factor Authentication (2FA) is available free of charge to protect your account from unauthorized access.
What data we collect, why we collect it, and how long we keep it — all clearly explained in plain language. No hidden clauses, no complex jargon.
After closing your account, you may request that all your personal data be deleted. We will action this within the bounds of applicable law.
On NCW Apps, you own your data. You can exercise the following rights at any time.
You can request a full list of all the information we hold about you at any time.
If any of your information is incorrect, request a correction and it will be updated promptly.
You may request permanent deletion of any data we hold about you that falls outside legal retention requirements.
If you no longer wish to receive promotional SMS or emails, you can unsubscribe at any time.
You may request to download your data in a machine-readable format (JSON/CSV).
If you believe your privacy has been violated, you can raise a complaint directly with our Privacy Team.
Answers to questions our users most commonly ask about the NCW Apps Privacy Policy.
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For users aged 18 and above. Please gamble responsibly.